Services

From implementation to hosting, support and training, blue-infinity’s experience ensures fully –integrated delivery adapted to the industry’s specific business, process, market and regulatory requirements.

TRUST THE EXPERTS

Founded in 1995 and based in Geneva, Switzerland, our 400-plus experts create pragmatic and award-winning solutions for prestigious clients across the FMCG, Luxury, Banking and Public Service sectors. Our 20 years' experience have made us a trusted partner for some of the largest organisations worldwide, in the areas of Business Applications, Digital Marketing, User Experience as well as ITSM & Infrastructure.

 

With our diverse team focused on delivering solid, scaleable technology solutions, blue-infinity provides a full set of services for IT solutions, from business strategy, software development, user interface design and project management to systems architecture, security, integration, hosting and support.

BESPOKE PACKAGED SERVICES FOR AIT CENTRAL

AIT Central is the fruit of our work with major manufacturer for over 10 years. Our dedicated  team comprises experts in each of these domains who work with our clients and stakeholders.

 

Our packaged services enable our clients to efficiently deploy, operate and manage these unique technologies.

 

Our clients trust us to deliver a fully integrated and automated authentication solution that is adapted to the specific industry or market and which conforms to their regulatory requirements. They expect us to deliver on-time and cost-efficiently, with full understanding of their business imperatives.

 

Having worked since 20 years with small and medium enterprises, as well as global players, we imperatively understand the budget, time and resource constraints for each and provide already adapted service packages.

 

"When faced with the project of deploying track and trace, blue-infinity made JTI feel comfortable and well equipped to deal with any challenges. Not only was the entire implementation a smooth one but it leveraged our existing platform technology."

 

Track and Trace Director, Japan Tobacco International (JTI)

 

OUR PARTNERS INCLUDE

             

IMPLEMENTATION

blue-infinity has in-depth knowledge of track and trace solution and its implementation in various industries.

 

Our approach covers following phases and is based on bespoke methodology tailored for track and trace projects.

 

 

HOSTING & MANAGED SERVICES

blue-infinity provides hosting services offering the following advantages:

 

  • Track and trace tailored hosting
  • Cost effective
  • Swiss cloud based hosting
  • Speed to market
  • Easy to scale in / out

 

SUPPORT

Following go-live, blue-infinity provides a post-release support team to maintain products in competitive market place and to provide support as needed.

 

  • 2nd and 3rd level support
  • 24/7 assistance
  • Multilingual team
  • ITIL service management tools
  • Knowledge base
  • Change management
  • Configuration management

 

TRAINING

Knowledge transfer to your teams is key to get them up and running and quickly autonomous. This is why we have designed different training packages, that are offered online, on-site or at your premises and which include the following:

 

  • Training material: Handouts, presentations, updated material

  • Training environment: Online or demo installation

  • Trainers: Qualified trainers (who participate in product lifecycle)

  • Exams / certifications: Online exams, partner certifications